Privacy Policy of SUNNAO Co., Ltd.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from https://sunnao.earth (the “Site”).
Personal Information We Collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what website or search terms brought you to the Site, and information about how you use our Site.
We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
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"Cookies" are data files that are placed on your device or computer. They usually include an anonymous unique identifier. To find out more about cookies, and how to disable them, visit http://www.allaboutcookies.org.
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“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Additionally when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card number, PayPay, Rakuten Pay, etc.), email address, and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
- Use of personal information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
In addition, we use this order information for the following purposes:
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Communicating with customers.
Screening orders for potential risk or fraud.
Provide you with information and advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information that we collect (especially your IP address) to screen for potential risk and fraud and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with our Site and assess the success of our marketing and advertising campaigns).
- Sharing of personal information
We will share your personal information with external services for the purposes listed above.
For example, we use Shopify to run our online store.
For information about how Shopify uses your personal information, please see here (https://www.shopify.com/legal/privacy).
We also use Google Analytics to understand how customers use this site.
For information about how Google uses your personal information, please see here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may share your Personal Information to comply with applicable and related laws, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.
- Behavioral Targeting Advertising
As described above, we use your Personal Information to provide you with targeted advertisements and marketing communications believed to be of interest to you.
To learn more about how targeted advertising works, please visit the Network Advertising Initiative's (NAI) educational page at http://www.networkadvertising.org/understanding-onlineadvertising/how-does-it-work.
You can also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
Do Not Track We do not alter our Site's data collection and use practices when we receive a "Do Not Track" signal from your browser.
Your Rights If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
To exercise this right, please contact us using the details provided below.
Additionally, if you are a European resident please note that we are using your personal information to fulfill contracts we might have with you (such as when you make an order through the Site), and otherwise to pursue our legitimate business interests listed above.
Please also be aware that your personal information will be transferred outside of Europe, such as to Canada or the United States.
Data Retention When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete your Personal Information.
We may update this Privacy Policy from time to time to reflect changes in our business practices or for other operational, legal, or regulatory reasons. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us by email at contact@sunnao.tokyo or by mail at: 609 Miyamasuzaka Building, 1500022-19-16 Shibuya, Shibuya-ku, Tokyo, Japan