◆ About SUNNAO MEMBERS CLUB
In our online store, Through SUNNAO MEMBERS CLUB We offer a variety of benefits to our members.
By signing in, you will automatically join and can use the service free of charge.
◆ Membership benefits
- Points Service
- Sannao Friends (referral program)
- Birthday present
- Member-only sales and campaigns (held irregularly)
◆ About the points service
This is a service that allows you to accumulate points based on the amount of your purchases and exchange them for various coupons.
- You can earn 100 points for every 100 yen (excluding tax).
- The points you accumulate can be exchanged for coupons and you can receive various rewards.
- Points will not be awarded for consumption tax, shipping charges, or discounts from coupons, etc. (All products in our store are listed including tax.)
- Currently, points do not expire.
- You must be signed in to earn and redeem points.
- The points you earn are linked to your registered email address.
- Points will be awarded once the product has been shipped, not when the order is confirmed.
- Points cannot be added later or combined across multiple accounts.
- If a return occurs or the bill amount changes, the corresponding points will be forfeited.
- You can access the page to check and exchange your points by clicking the gift icon displayed in the bottom left of this website.
- Coupons exchanged for points will expire 14 days after issue. Expiration dates cannot be extended or reissued.
- Only one coupon can be used per transaction.
- Due to the brand's rules, some brands cannot use coupons. (Mish&Puff, Nixnut, Babytoly, all yarn products, etc.) Items that are not eligible for discount will be automatically removed from your cart.
◆ About Sannao Friends (referral program)
This is a service whereby SUNNAO MEMBERS CLUB members can introduce SUNNAO to their non-member friends and both parties can receive benefits.
<How to use>
- When you become a member of the SUNNAO MEMBERS CLUB , you will be issued your own unique referral link (URL).
- Share the link with your non-member friends.
- When your friend signs in for the first time using that link, they will receive a 10% OFF coupon.
- When your friend makes their first purchase, you will receive 10,000 points.
- This offer is only available to new customers. Friends who have used our website before are not eligible. (No benefits will be awarded to either party.)
- The 10% OFF coupon given to your friend will expire 14 days after it is issued. It cannot be extended or reissued.
- Due to the brand's rules, some brands cannot use coupons. (Mish&Puff, Nixnut, Babytoly, all yarn products, etc.) Items that are not eligible for discount will be automatically removed from your cart.
- If your friend does not make a purchase within 30 days of the referral, the offer will be void.
- The registered name of the introducer may be made public to the friend who received the referral. It is not recommended to spread the information to an unspecified number of people on social media, etc., and our company will not be held responsible for any trouble.
◆ Birthday present
If you sign in to our website and register your birthday, you will receive a 10% off coupon on your birthday and earn double points on any purchases you make on your birthday.
- Your birthday can only be set once and cannot be changed.
- On your birthday, you can earn 200 points for every 100 yen you spend. (Points will be awarded after the product is shipped.)
- Points will not be awarded for consumption tax, shipping charges, or discounts from coupons, etc. (All products in our store are listed including tax.)
- You can check and use coupons by clicking on the gift icon displayed at the bottom left of this website.
- The coupon is valid for 14 days from your birthday. It cannot be extended or reissued.
- You can use one coupon per transaction.
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Due to the brand's rules, some brands cannot use coupons. (Mish&Puff, Nixnut, Babytoly, all yarn products, etc.) Items that are not eligible for discount will be automatically removed from your cart.
◆ Member-only sales and campaigns
We will periodically provide special shopping opportunities through various tools such as our website, Instagram, official LINE, newsletters, etc.
Please check the details of each sale or campaign for usage instructions.